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Help & Support


 Browse the Pocket PC help ( Tap Start > Help to access on your PDA). 

If you're question remains unanswered or you're looking for email support click here.

Installation and Registration FAQ

How do I install the downloaded file?

Ensure your Pocket PC/PDA is cradled and connected to your computer. Double-click the downloaded Setup file on your computer to begin installation. Next follow the on screen instructions and any that appear on your Pocket PC device.

What are the requirements?
Operating system - Windows Mobile 2003, Pocket PC 2002 and Pocket PC. Only ARM processors are supported for Pocket PC (Sorry currently no support for MIPS, SH3). As regards memory ~ 0.5MB is recommended as the minimum for installation and running OptionsVantage.

Can I install an upgrade over an older version( e.g. 1.1)?
Certainly. To install an upgrade you should uninstall the current version then download and install the newer version. There is no need to re-register/ re-enter your registration code. 

Why such a small file( <100k)?
The application was written natively directly to the win32 API so avoids becoming  'bloatware'. This is important on Pocket PC PDAs that tend to have a relatively small memory footprint. This leads to faster execution, conserves battery life and also makes for quick and easy downloading. 

How do I find out my "Pocket PC Owner Name"?
To generate your custom registration code you need to provide your Pocket PC Owner Name. It is displayed on your Today screen - tap on the red house to show the Today screen. To change your Owner Name - Tap Start > Settings > Owner Information.
Note: When registering You must enter your Owner Name exactly as it is displayed, case-sensitive and including any spaces. In the example below it is "Dr. Watson".

Example Pocket PC Owner Name


 

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